Return Policy
Return Policy Guidelines for Customers in the USA:
- No Returns Accepted: At Calligraphy Cut, we prioritize customer satisfaction and strive to provide high-quality products. Please take the time to thoroughly review your order before confirming your purchase, as all sales are considered final. Due to the unique nature of our Calligraphy Pen and the rigorous certification process, we are unable to offer refunds for any Calligraphy Pens, Blades, Certifications or Classes (Virtually or In Person).
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Clear Product Descriptions: We strive to provide detailed product descriptions to ensure our customers fully understand the products before making a purchase. Please review the product descriptions carefully, and feel free to contact our customer support team with any questions.
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Quality Control: Our products undergo rigorous quality control processes to ensure they meet the highest standards. If you have any concerns regarding quality, please contact our customer support team promptly.
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Damages During Transit: In the event of damages during transit, we kindly ask customers to contact our customer support team immediately for further instructions on reporting the damage. Our team will promptly review your request and provide further instructions on the exchange process.
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Defective Items: If you discover an item to be defective upon receipt, please contact our customer support team within 14 days of receipt to request an exchange. Our team will promptly review your request and provide further instructions on the exchange process.
We appreciate your understanding and cooperation in adhering to our no return policy. Should you have any further questions, please feel free to reach out. You can contact our customer support team at info@calligraphy-cut.com.